DELIVERY REVIEWS FOR TRANSPORTATION SERVICE PROVIDERS (TSPs)

Our many clients in the household goods industry appreciate Trilogy consultants’ extensive experience in this arena.

We respect the efforts of TSPs to provide the best possible move for transferees while retaining a reasonable profit. However, errors may occur during the billing process because of myriad complexities in industry pricing for rates and auxiliary services. Trilogy can provide tariff, invoice, and service delivery training for TSPs focused on improving their corporate/government employee move programs.

Trilogy consultants not only identify billing deficiencies; we can train billing teams to improve overall invoice accuracy to prevent payment delays. This results in improved service level performance and ratings for the TSP with their clients. As experienced auditors of transportation invoices for pre- and post-payment audit programs, our initial focus is on:

  • Invoice accuracy
  • Contract compliance
  • Validation of services provided
  • Conformance with standard industry practices